AI Knowledge Works
AI Knowledge Works
通过三大支柱支持AI导入与实际应用
AI Knowledge Works提供的三大业务领域
A structured set of introductory, executive, and practical Copilot courses for learning how to use generative AI safely and effectively.
实务 programs that improve corporate security literacy, from information-security fundamentals to incident response.
MCT-certified trainers provide hands-on guidance for Copilot, Microsoft 365, Azure, and related solutions.
按角色设计三类课程，帮助参与者在遵守规则的同时安全使用生成式AI。
三大 courses: 入门 -> Executive -> 实务应用（Copilot）
面向首次使用者的基础课程，帮助大家在遵守规则的前提下安心把生成式AI用于工作。
ChatGPT is useful for ideation, writing, and consultation; Copilot connects with M365 such as Outlook and 团队s; Gemini works well with Google Workspace.
能做：构思、邮件草稿、摘要、会议记录整理、计划制定。不能做：最终法律或医疗判断、对最新或机密信息的准确确认。
客户礼貌回复、日程确认邮件、道歉、邀约与跟进邮件。
压缩长篇会议记录、提取重点，并生成下次会议议程。
新产品与服务构思、社交媒体发文点子、标语以及按目标受众设计的宣传文案。
在Excel中制作表格与图表，在PowerPoint中制作幻灯片。
个人信息、合同、报价单、发票、ID、密码、API Key、会员编号等信息的边界。
明确可使用的AI工具，使用商务模式，重要事项咨询负责人，设定输入标准，并理解免费版工具的个人使用属性。
从决策者视角设计生成式AI应用，涵盖导入判断、内部规则、信息泄露防止与ROI。
为什么企业现在应考虑内部应用、对经营的影响，以及ChatGPT、Copilot、Gemini、Claude的差异。
Simple designs, internal manuals, flyers, training materials, minutes, simple websites, logos, and business cards. It also helps address hiring difficulties.
减少例行工作，缩短邮件撰写与回复时间，自动整理会议记录和ToDo，降低工作负担与离职风险。
Complaint responses, apologies, sales emails, presentation materials, inquiries, and sales preparation.
Final legal judgments, personnel evaluations, and medical judgments.
What all members should use, when to start with selected departments, and whether screenshots are allowed.
Free AI use, personal and customer information, SharePoint permissions, and handling confidential documents.
Approved AI tools, prohibited actions, review flow, responsible owners, and checks before external submission.
先从 executives -> one department -> measure effects -> establish rules -> company-wide rollout.
License costs, reduced labor and outsourcing costs, shorter work time, and improved work quality.
No ownership, no rules, no responsible person, no education, and no permission management.
Quality and standards checks for AI outputs, second opinions on AI-generated work, and confirming context customers cannot fully communicate to AI.
A practical course for using Copilot directly in daily work across Outlook, Word, Excel, 团队s, PowerPoint, and more.
What Copilot can do, differences from ChatGPT and Gemini, and its relationship with Microsoft 365.
Emails, minutes, documents, slides, contracts, and more.
Client replies, request emails, polite refusals, trust-recovery responses, and analysis of received-email intent.
Contracts, notices, reports, summaries, and manuals.
Customer lists, progress tables, comparison tables, analysis, organization, Gantt charts, and graphs.
Meeting notes, minutes, ToDo organization, and meeting summaries.
Seminar materials, proposal explanations, and internal documents.
Information that can be entered, personal/customer/contract information, differences from free AI, and confidentiality obligations.
Approved AI tools, prohibited actions, review flow, responsible owners, and pre-submission checks.
实践练习 based on real work scenarios.
Where to store documents and how to manage permissions.
Quality checks for AI-created documents, second opinions on AI outputs, and drawing out context customers could not fully communicate to AI.
实务 programs that raise security literacy across the organization
Learn security fundamentals every member should know, including password management, phishing countermeasures, and information-leakage prevention, through real examples.
Learn the latest methods and countermeasures for rapidly increasing cyberattacks, using real cases to strengthen organizational defenses.
Practice the flow from initial response to reporting and recovery during security incidents, building an organization that can respond calmly.
We support guidelines for safe use of generative AI tools such as ChatGPT and information-leakage prevention, building security policies fit for the AI era.
实务 training by an MCT (Microsoft Certified Trainer) certified instructor
* 本培训并非Microsoft官方培训，而是由持有MCT认证的讲师提供的原创课程。
Hands-on training for making the most of Microsoft 365 tools such as 团队s, SharePoint, OneDrive, and Power Automate in daily operations.
A practical program for mastering Copilot in Word, Excel, PowerPoint, and 团队s, integrating AI assistance into everyday work.
From Azure fundamentals to AI services such as Azure OpenAI Service, this training covers the knowledge needed for AI implementation in the cloud.
Strengthen corporate security using Microsoft Defender, Entra ID, Intune, and related tools. Learn zero-trust concepts and concrete implementation methods.